What service do you offer?

1、Pre sales service: We offers free basic training to technical personnel sent by the buyer at our factory for CNC lathe operation, debugging, maintenance learning and so on; 2、In sales service: For buyer local training, we can negotiate together. 3、After sales service: For equipment malfunction complaints, both the supply and buyer parties shall communicate in detail about the specific malfunction in advance. If it is determined that the malfunction can be solved by the buyer, the supplier shall provide specific guidance through phone, video, etc. If it is a fault that must be resolved on-site by the supplier, the supplier must respond within 24 hours after determining the fault and provide a solution and expected on-site resolution schedule. After exceeding the one-year warranty period, a certain amount of material and labor fees can be charged appropriately.

What is your warranty policy?

Warranty: except spindles, the whole lathe and the auxiliary equipment is 1 year; Lathe spindle is 2-years. Consumable parts not included in warranty. Under normal use, there is a free service warranty for damage. If the equipment is damaged due to improper use by the buyer, the supplier will only charge material fees within warranty period, and material and labor fees will be charged after warranty period. The supplier shall provide paid services /spare parts to the buyer for a long time after warranty period.

Why should I buy from you?

As an integrated solution provider, we have accumulated a wealth of practical application cases across various sectors and solved various complex machining problems. This allows us to provide clients with precise technical support and customized solutions to meet the complex machining needs of various industries. Time study and process report could also be provided based on the drawings provided for our customers freely. When the buyer encounters difficult issues or high technical requirements during the use of the equipment, the supplier can provide remote technical guidance. If the supplier is required to debug and program on behalf of the supplier, the supplier will only charge the reasonable costs.

What’s the function of ou machines?

Our machines are mainly for metal small, precision, complex parts mass production.

What products series do you have?

We have a full product series of 12/20/26/32/38 series, covering a machining range of 1-42mm bar.

Who we are?

TODAYCNC, founded in 2007 and headquartered in Shenzhen China is a national high-tech enterprise focusing on R&D, manufacturer and sales of CNC automatic Swiss type lathes. We‘ve installed thousands of machines worldwide with high reputation.

What’s your lead time?

Generally speaking, we have half finished machines in stock, the leadtime is about 30-45 days based on different control system and different quantity.

How you control quality?

As an ISO9001 and SGS audited enterprise, from design to production, from procurement to production, each step is strictly controlled and record to make sure all the products are in compliance with international high quality standards.

What is the application of your machine?

The machines are widely used in the fields of automobile, medical, aviation, defense, 3C industries etc. We are able to quickly develop, design, assemble and debug customized models according to customers’ special requirements and realizes the “Turnkey" project

What markets do you have?

As an highly beloved and involved brand, the company has set up offices in Suzhou, Hangzhou, Ningbo, Tianjin, Xi'an, Chongqing and authorized agents in Shandong, Henan provinces to form a domestic sales and service network. Meanwhile, the overseas market is also becoming more and more mature, our products were widely delivered to European, Asian, North American, south American, African countries and so on, which are highly praised by overseas distributors and end users.

What is your mission?

TODAYCNC continues to introduce high-end technologies and equipment, increase investment in research and development, continuously improve product quality and service system. Adhering to the mission of Standards drive innovation and Quality achieves brand", the company provides customers with safe, reliable and efficient professional production equipment.